ICNAHI Mentoring Program

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Purpose:

• Transfer the skills and talents of experienced NAHI Home Inspectors to newer or less experienced IC NAHI members
• Improve and advance the Home Inspector industry in Illinois
• Communicate / demonstrate the Standards of Practice and Code of Ethics established by the State of Illinois and NAHI
• Establish personal relationships with NAHI Home Inspectors that encourages the growth of each others business

Qualifications:

• Mentors
  1. Illinois Licensed NAHI Member (two or more years Experience) or CRI
  2. Illinois Chapter of NAHI member
• Protégé
  1. Associate or Member of NAHI
  2. Illinois Chapter of NAHI member

Responsibilities:

• Mentors
  1. Send a note to info@illinoisnahi.org acknowledging your willingness to participate as a Mentor
  2. Provide a minimum of one free ride-a-long to your protégé
  3. Attend one inspection with your protégé
  4. Discuss the Standards of Practice and Code of Ethics
  5. Review the “best practices” you have established to make your company a successful Home Inspection company
  6. Provide constructive feedback to your protégé
  7. Provide technical support when your protégé needs a second opinion on a problem
• Protégé
  1. Send a note to info@illinoisnahi.org acknowledging your interest in the program
  2. You will be assigned a mentor
  3. Contact your potential mentor and schedule some time to review the objectives you plan to achieve from this relationship
  4. Agree to allow your mentor to attend a minimum of one inspection with you
  5. Provide timely feedback to your mentor relative to his recommendations
  6. Agree that you will not solicit business from realtors and buyers that you met through the mentoring relationship

Best Practices of Home Inspectors

• (Mentors, to review with Protégé)

Inspection Protocol:

• Log and Schedule the Inspection
• Introductions on site
• Inspection Process (start and finish)
• Report Delivery

Follow-up With Buyers and Realtors:

• Send Thank You notes or letters to buyer, Selling Agent and Listing Agent
• Follow Up on any questions that may arise after the inspection
• Timely response to any complaints you receive

Business Operations:

• Phone Support/Call Scheduling
• Financial Systems Utilized to track your business and maintain your record keeping
• Marketing Programs